Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.5
1,424 reviews
NSAI Gaming
Adam and Sunny were really helpful purchasing the car right from the start to the delivery. I was given some free perks too as promised. I'm fully satisfied with the purchase.
Reviewed on April 23, 2026
ilonka bogisch
Mohammad and Sunny, were amazing in helping me with the purchase of my newer car. Very accommodating and patient. THANK YOU.
Reviewed on April 23, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on April 23, 2026
Houria Djerrah
Markos was great with all his support and explanations , recommand 1000% he is stupendous.Thanks Markos
Reviewed on April 21, 2026
Thank you, Houria. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on April 22, 2026
Harout Tchakalian
Had a really great experience at Bank Street Kia. Mohammed, Sunny, and Marcos were all super helpful throughout the whole process. They took the time to answer all my questions, were transparent with the numbers, and didn’t pressure me into anything. The whole experience felt smooth and straightforward, which I really appreciated. You can tell they actually care about helping you make the right decision, not just making a sale. Definitely recommend checking them out if you’re in the market for a car. All in all “stupendous” like Marcos said!
Reviewed on April 20, 2026
Thank you so much for the amazing feedback, Harout! We’re thrilled to hear you found our service superb, our team informative, and that you felt well taken care of from start to finish. It means a lot to know you’ll be back for your next vehicle — we can’t wait to welcome you again at Bank Street Kia!
Bank Street Kia responded on April 21, 2026
talar demirjian
Huge thanks to Mohammad and Sunny! They made the whole car-buying process smooth and stress-free. Truly great service from start to finish, I couldn't be happier with my new ride. Highly recommend seeing them!
Reviewed on April 20, 2026
Thank you so much, Talar! We’re thrilled to hear Mohammad and Sunny made your purchase smooth and stress-free. Enjoy your new vehicle, and we truly appreciate you choosing Bank Street Kia.
Bank Street Kia responded on April 21, 2026
Lynne S
After an initial online inquiry then efficient and professional texts, I booked an in-person meeting and test drive with Hussein. He had great knowledge of both vehicles I looked at, was confidently able to differentiate between the two and helped me identify the perfect vehicle to suit my needs. I walked away that same day very happy with my purchase. I also met other key staff who were friendly and knowledgeable. I would highly recommend Hussein and his team when you’re looking for your next new or used vehicle at Bank St Kia. 😁🚙👍🏼👏🏼
Reviewed on April 16, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on April 17, 2026
Ahmed Abdelfattah
This review in specfic took me some time to decide the stars and i decided to be fair and be in the middle thought i was more towards 2 stars First and to put it clear .. You will have the best price in Kia bank street comparing to all KIAs in Ottawa. They were by far the best and I have to admit this. Sales team were great especially Adam. He was so nice, proffisional and want to help to the max. Here are the 4 points for this rating 1) I have been promised that Deposit is 100% refundable which is 100% true BUT what was not communicated that you do not have it back to your credit card as you paid BUT you will have a cheque so if you decide to cancel, you have to go once and then you have to again to get your cheque. This was not communicated at all and take care when you put your credit card. 2) Second, finance manager that I never met and he did not even try to show himself once that is IF there is one. Sales rep would go to check something with finance manager and come back after 30 sec. with an answer. So you never know if there is one OR no. 3) When you get a number check all detials as when i went back 2nd time to discuss the deal I discoevred that numbers were wrong and i have been informed that I gave wrong number for my trade in which I did not want to say it at this point of time but this is not true. Numbers are my game Finally, the change of the way on how to deal with you when you decide to cancel your deal. From the very friendly way to very solid and answer to the minimum. You have to learn to make relationship NOT just one sale and if failed, everything turns down Thanks
Reviewed on April 16, 2026
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We apologize for the inconvenience and to rectify any problems you had, please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Kia responded on April 17, 2026
Mohammed Al-Eryani
Great service and team at Bank street Kia.Thank you!
Reviewed on April 16, 2026
Thank you, Mohammed. We appreciate the 5 STAR review!
Bank Street Kia responded on April 17, 2026
Colleen Moore
Asad was a very clear communicator, heard my financial needs, and negotiated a price with which I was very comfortable. Thank you, Asad!
Reviewed on April 10, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Kia responded on April 10, 2026
Harold Lobo
I had a great experience with this Kia dealership. Adam in sales was very helpful, honest, and easy to talk to throughout the whole process. Ralph in finance was also excellent and made everything clear and straightforward. I really appreciated receiving the car in great condition and with a full tank of gas. That extra care made the experience even better. Thank you, Adam and Ralph, for the great service.
Reviewed on April 10, 2026
Thank you for your kind words, Harold! We’re glad to hear you had a positive experience. It’s always our goal to provide professional and reliable service, and we truly appreciate your feedback!
Bank Street Kia responded on April 10, 2026
Kyle Simpson
We had a great experience working with Hussein at Bank Street Kia while purchasing our new 2026 Sportage. He was extremely helpful throughout the entire process; knowledgeable, patient, professional, and easy to work with from start to finish. He took the time to answer all of our questions, walked us through the options clearly, and made what can often be a stressful process feel smooth and straightforward. We really appreciated how attentive and supportive he was in helping us find the right vehicle for our needs. We’re very happy with our new Sportage and highly recommend Hussein to anyone looking for a new vehicle at Bank Street Kia. Excellent service all around.
Reviewed on April 01, 2026
Congratulations on your new vehicle, Kyle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on April 06, 2026
Sandra Clark
Markos is stupendous! Thank you. Sunny and Mo are also so stupendous.
Reviewed on March 31, 2026
Thank you, Sandra. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on April 01, 2026
Hua Lei
Very good experience with Mohammed . He explained well with all the car features and I chose the right car fit for me. I’m happy with his service. Way to go!
Reviewed on March 31, 2026
Hi Hua Lei, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on April 01, 2026
Josee Boudreault
Markos gave us a stupendous service from start to finish. It was a great buying experience. I recommend him wholeheartedly.
Reviewed on March 31, 2026
Hi Josee, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on March 31, 2026
Amal
Great experience at Bank Street Kia! I was looking for a new car, and visited several dealerships and sales people, but throughout my search, Hussein was the best interaction! He made it easy to come back and choose BSK. He was transparent, direct, available, answered a million questions, and just so easy to interact with - he made the whole process pleasant and seamless!
Reviewed on March 31, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on March 31, 2026
Shayan Obaidullah
Great experience at Bank Street Kia. Hussein was a pleasure to deal with and made the entire purchase process very smooth.The rest of the team including Ali and Sunny were great as well. We are very happy and looking forward to our new Kia.
Reviewed on March 31, 2026
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on March 31, 2026
AHMED AL-SAMREI
Markos was very professional and helpful throughout the whole process. He made everything easy and clear, and I really appreciated his honesty. Highly recommend him if you’re looking for a great car buying experience! Stupendous!!
Reviewed on March 31, 2026
Thank you so much for giving us this phenomenal review. We appreciate you taking a few moments of your time to let us know how we did.
Bank Street Kia responded on March 31, 2026
Parminder Riarh
Randy was very helpful
Reviewed on March 30, 2026
Thank you, Parminder. We appreciate the 5 STAR review!
Bank Street Kia responded on March 31, 2026
Marc Norris
Markos was stupendous to deal with!!
Reviewed on March 26, 2026
Thank you, Marc. We appreciate the 5 STAR review!
Bank Street Kia responded on March 27, 2026
Donny Holden
Adam, Sunny and Moeali were awesome to deal with, would highly recommend them. Will buy from them again in the future!
Reviewed on March 26, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on March 27, 2026