Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.5
1,371 reviews
Kelly Carroll
This was my first time buying a car, and I was very nervous going into it. Adam was patient and kind, taking the time to show me the car and explain everything without making me feel rushed. When I picked up the car, Mohammed went over all the features thoroughly, answered all my questions, and never rushed me. He was very kind and helpful. Overall I had a great experience at Bank Street Kia!
Reviewed on January 26, 2026
Divine Agbana
Excellent service!
Reviewed on January 23, 2026
Thank you for the positive review.
Bank Street Kia responded on January 26, 2026
Andy Albert
Randy was amazing deal with and I highly recommend him as a sales person.
Reviewed on January 21, 2026
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on January 22, 2026
Susan Albert
Reviewed on January 21, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on January 22, 2026
Emily Cook
Literally the best experience I’ve had with buying a vehicle!!! Hussein & Ali were amazing and catered to pretty much anything I needed, it was quick, easy and overall great vibes. I didn’t feel like I was being pushed to buy a car but I felt like I was able to make a choice and then be supported and educated on that decision. Great team at Kia & would highly recommend buying your next car from these guys! :)
Reviewed on January 20, 2026
Congratulations on your new vehicle, Emily! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on January 21, 2026
Mathieu Charlebois
Randy and Ralph were great. Easy to deal with. No wasted time. Recommend ++
Reviewed on January 16, 2026
Thank you, Mathieu. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on January 19, 2026
Shayna Clarke
Had a great experience buying a car from Randy at Bank Street Kia. From start to finish, the process was smooth, straightforward, and pressure-free. Randy was knowledgeable, transparent, and took the time to answer all of our questions, which made the whole experience feel easy and stress-free. If you’re looking for a dealership that’s professional and genuinely helpful, I’d definitely recommend asking for Randy.
Reviewed on January 16, 2026
Thank you, Shayna! We’re so glad to hear Randy made your car-buying experience friendly and straightforward. Enjoy your new vehicle, and we look forward to seeing you again at Bank Street Kia!
Bank Street Kia responded on January 19, 2026
Jake Clarke
Randy and the team at Bank St Kia are incredible. Really happy with our experience purchasing our 2026 Sportage!
Reviewed on January 16, 2026
Hi Jake, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on January 19, 2026
Anna McFaul
Reviewed on January 10, 2026
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on January 12, 2026
Melanie Lake
Hussein and Ali provided outstanding support as I selected my vehicle.
Reviewed on January 09, 2026
Thank you, Melanie. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on January 09, 2026
Ange
It was a pleasure to deal with Adam. He was professional and courteous. He answered all our questions and provided pertinent information. Willing to do business with Bank St. Kia and Adam again.
Reviewed on January 07, 2026
Hi Ange, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on January 08, 2026
Aurora
Bank Street Kia has consistently given me excellent service, from the sales staff to service. The service staff go above and beyond to assist with repairs and are helpful, knowledgeable and fair. I know my car will be fixed with food parts and in good time when I bring it in. I have had excellent service experiences with Pat and Leo in particular. They represent the company well!
Reviewed on January 06, 2026
Thank you, Aurora! We’re so glad to hear that Bank Street Kia went above and beyond to ensure your vehicle was taken care of and that you had such a positive experience. We truly appreciate your recommendation and five star review!
Bank Street Kia responded on January 06, 2026
Ahsan Ahmed
Great experience - very good people to deal with. Hussein and Ali were amazing, helpful and guided us thoroughly throughout the process. Highly recommended - very smooth experience!
Reviewed on December 31, 2025
Hi Ahsan, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on January 02, 2026
Ibrahim Ahmed Cherif
I had a great experience with Mohamed who was very patient with us and helped us make the right decision!
Reviewed on December 31, 2025
Hi Ibrahim, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on December 31, 2025
Hamza-Rachid Cherif
I had a fantastic experience with Mohamed who really took the time to understand my needs and found the perfect car for me!
Reviewed on December 31, 2025
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bank Street Kia. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Bank Street Kia responded on December 31, 2025
Salem Cherif
Amazing service from Mohamed if you come buy a car, ask for Mohamed!
Reviewed on December 31, 2025
Thank you, Salem. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on December 31, 2025
Amina Cherif
Mohamed offered an amazing service with the purchase of the 2024 KIA Seltos! Definitely would come back! Mohamed is very talented person, calm, patient, courteous, always tries to better understand the costumer needs. I recognized that I am a difficult client but, Mohamed took the necessary time to explain everything to me and convinced me and made me comfortable to make a good decision. I really appreciated his honesty and willingness to serve clients with the best manner. He has very good knowledge of the product he servicing. Thanks Mohamed very much I really appreciated your service. Best wishes- from your client another Mohamed
Reviewed on December 31, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on December 31, 2025
Richard Ayotte
I really enjoyed buying from muhammed. No pressure and answered any questions that i had.
Reviewed on December 28, 2025
Thank you, Richard. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on December 29, 2025
Nicholas Laurin
Purchased a car from Mohammed. Very good customer service.
Reviewed on December 27, 2025
Congratulations on your new vehicle, Nicholas! Thank you for the positive review.
Bank Street Kia responded on December 29, 2025
Vicki Quesnel
Great experience from start to finish. Super helpful staff, and they made sure I understood everything.
Reviewed on December 26, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on December 29, 2025