Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.4
1,067 reviews
David Hinchey
Great experience purchasing a vehicle here, working with Michael Kingsley has been a pleasure. Very competitive pricing compared to other Ottawa dealers, especially when it comes to not included non-negotiable dealer up charges that don't bring much value but bring up the cost. Have taken my vehicle here for maintenance since 2020 and recommend the shop as well.
Reviewed on July 25, 2024
Congratulations on your new vehicle, David and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on July 26, 2024
Ian Leslie
Ask for Micheal Kingsley when you visit. He did a great job helping us on the test drive and walking ua through the process.
Reviewed on July 20, 2024
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Kia responded on July 22, 2024
Anita Olsen Harper
Michael Kingsley is an excellent communicator, answered my questions, anticipated my qualms based on what I was used to in my old car, a Soul. It was a fun experience overall!
Reviewed on July 20, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on July 22, 2024
Brian Howard
Excellent sales, Excellent delivery by Kingsley!!!!
Reviewed on July 19, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on July 22, 2024
John Dougherty
Thanks Kingsley for my new car
Reviewed on July 15, 2024
Congratulations on your new vehicle, John! Thank you for the 5 star review!
Bank Street Kia responded on July 16, 2024
Harshit Tomar
I had my Kia 2023 sportage serviced at Kia bank street. Exceptional service by Leo my service technician and assistant. I had a major trip coming up and suddenly my engine light glowed, Leo assisted me with the right advisory and accomldated me ahead of my trip to get my car serviced. Uber pick up and drop.off service is a plus add on too. Highly recommend to get your car service here. Much much much better service than Kia 417 , I didn't like their service at all. @LEO - Thank you for all the assistance buddy.
Reviewed on July 12, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on July 15, 2024
Rachel Young
Very helpful from the beginning even when we brought our kids in to test drive ! Thank you.
Reviewed on July 12, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on July 15, 2024
Felix Paulo William
Thank you for the car Kingsley and Ralph, you guys are a dynamic team, Bank street KIA ARE THE BEST, Kingsley and his manager Moe Ali got me the best deal, come see them for top notch treatment, you won't regret it
Reviewed on July 11, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on July 12, 2024
Wayne
Thanks Kingsley for my new car, I appreciated all the hard work you put in, you never once gave me the run-around like others and were always straight up from the beginning. Thanks Sunny for everything as well, Bank Street KIA is the best dealership by far.
Reviewed on June 28, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on July 02, 2024
Chelsea
Super friendly service, and everyone was very helpful! Michael Kingsley answered all of my questions and was very communicative throughout the whole process of buying my first car.
Reviewed on June 28, 2024
Thank you, Chelsea. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on July 02, 2024
Michel Simard
Very good service thanks you Michael Kingsley.
Reviewed on June 27, 2024
Thank you for the positive review.
Bank Street Kia responded on June 28, 2024
Sopra Alain
(Translated by Google) Kingsley is a very good salesman he really helped me choose the car of my dreams don't hesitate to go see him thanks for the service man Kingsley is a very good salesman he really helped me choose the car of my dreams don't hesitate to go see him thanks for the service man (Original) Kingsley est un très bonne vendeur il m’as vraiment aidé à choisir la voiture de mes rêves n’hésite pas de partir le voir merci pour le service mec Kingsley is a very good salesman he really helped me choose the car of my dreams don't hesitate to go see him thanks for the service man
Reviewed on June 26, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on June 27, 2024
Soumia Bennedjai
Thanks Younes.... it was great experience Came to see him, you will never regret
Reviewed on June 26, 2024
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Kia responded on June 27, 2024
Nicole McLean
Had a great experience at Kia on Bank Street. Connor first greeted me when I walked through the door. I was interested in the Kia Selto’s and he answered all my questions efficiently.
Reviewed on June 22, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on June 24, 2024
Anne Marie Conway
I bought my first car here. Hussein was very accommodating and transparent throughout the process. I would definitely consider this dealership for future purchases!
Reviewed on June 21, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on June 24, 2024
Andrew
I can't recommend Bank Street Kia enough. This is my third vehicle purchase from Bank Street, and they continue to impress. The entire staff is friendly, knowledgeable, and truly focused on customer satisfaction. They make the car buying process very enjoyable. The entire experience was exceptional. Mike was friendly, knowledgeable, and patient throughout the entire process. He listened to my needs and helped me find the perfect car for me. Ralph made the financing process smooth and stress-free. This dealership truly values customer service, and it shows. From start to finish, I felt valued and respected. If you're looking for a Kia in Ottawa, go to Bank Street!
Reviewed on June 20, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on June 21, 2024
Jnzk7
They had the car I wanted in stock and it was a quick and pain free purchase process!
Reviewed on June 12, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on June 13, 2024
Nikolas Rodger
Connor Allan was a fantastic Salesman. He was very professional, quick to answer messages, and was very flexible. I would recommend him to anyone. He is honest and not pushy.
Reviewed on June 07, 2024
Thank you, Nikolas. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on June 10, 2024
david Thomas
I would like to thank Sunny and Hussein for a great experience on the purchase of my 2024 Kia Sportage X Line. If you are looking for a new vehicle please go see Sunny and Hussein
Reviewed on June 04, 2024
Congratulations on your new vehicle, David and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on June 05, 2024
Karim Naous
Hussein helped me find a good car and Sunny closed the deal really well!!
Reviewed on June 01, 2024
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on June 03, 2024