Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.4
1,086 reviews
Boubaker Mlayah
Reviewed on September 07, 2024
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on September 09, 2024
Jacob Wiens
My girlfriend and I had a wonderful experience buying our new car at Bank Street Kia. Connor was very straight forward and honest. He was quick and on the ball and made this process simple and easy for us. 10/10 would recommend buying a car here. In a market where it can be hard to find good service these guys excelled.
Reviewed on August 31, 2024
Congratulations on your new vehicle, Jacob! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
Bank Street Kia responded on September 03, 2024
Marita El Khazen
Thank you for this wonderful experience with Kingsley! He is the guy you can trust with the process, he is transparent and honest, he made sure to get the car ready for me and I will definitely come back to this dealership, I love my 2016 KIA SOUL!!! Woohoo!
Reviewed on August 30, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on September 03, 2024
James Donner
I was very happy working with Hussein Daoud, as well as Sunny Chadha, to buy my new vehicle. I would definitely go back to Bank Street Kia when looking for my next one. Thanks, Hussein and Sunny!
Reviewed on August 29, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on August 30, 2024
Tom Oakes
Reviewed on August 28, 2024
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on August 29, 2024
Alexane Lariviere
Really good dealership, Kingsley is professional and is a really good listener. I’ll recommend this dealership to anyone who’s looking to buy a new car!
Reviewed on August 27, 2024
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on August 28, 2024
Animal girl 2005
Wow as a first time car buyer this experience was very awesome. The people there are so amazing and so helpful. Had a great experience at Kia. Would recommend them to anyone!!
Reviewed on August 23, 2024
Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.
Bank Street Kia responded on August 26, 2024
Dana Rodie
Bank St. Kia was amazing! I cannot recommend them enough, our experience was nothing but fantastic. Extremely friendly staff, always there to help with all questions. Hussein and Ralph were wonderful to work with! Thank you, Bank St. Kia team!
Reviewed on August 22, 2024
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Kia responded on August 23, 2024
Madia O'Neill
Kingsley was great at helping me set everything up!
Reviewed on August 19, 2024
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Kia responded on August 20, 2024
kerry-anne henry
Customer service resolved our issue in a timely manner-thanks
Reviewed on August 19, 2024
Hi Kerry-anne, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department [email protected] so that we can formally assist you.
Bank Street Kia responded on August 20, 2024
kowthar abdisamed
I absolutely recommend this place, the staff here were so friendly and helpful! Their knowledge with their integrity and honesty is second to none. I want to thank Hussein & Sunny and the rest of the team for helping me purchase my new car and making the process as smooth as possible.
Reviewed on August 15, 2024
Thank you, Kowthar. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on August 16, 2024
Scott Snow
Excellent experience! We have purchased multiple vehicles from Bank Street Kia and the service has always been exceptional! Our Salesperson, Michael and the Finance Manager Ralph were both incredibly helpful, informative and personable.
Reviewed on August 14, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on August 15, 2024
Riley Mitchell
Great experience. Kingsley was very helpful and quick when we were looking for a vehicle and he was able to come through with an affordable deal. Definitely recommend reaching out to him
Reviewed on August 09, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on August 12, 2024
Erin Day
I recently purchased a new vehicle from Hussien and had a great experience. He was helpful, thorough, and very kind to deal with. Ralph did a great job walking me through the paperwork. Couldn't be happier! Thank you!
Reviewed on August 08, 2024
Congratulations on your new vehicle, Erin and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on August 09, 2024
lau lny
Got really good experience and services when purchasing my first car. Younes was a super nice and friendly dealer. He introduced all the features of my car and I love it.
Reviewed on July 31, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on August 01, 2024
Mylène D
(Translated by Google) Great purchasing experience at Bank Kia. Ask Hussein for your future purchase. He was very courteous, understanding and patient with my questions. From the beginning until the final signing of the contract, everything was carefully explained to me with no surprises. I recommend this dealership especially since I have purchasing and service experience at 3 other Kia dealerships in the area, the experience was much more pleasant at Bank Street Kia. (Original) Belle expérience d’achat chez Bank Kia. Demandez Hussein pour votre futur achat. Il a été très courtois compréhensif et patient avec mes questions. Du début jusqu’à la signature finale du contrat, tout m’a été soigneusement expliqué sans surprise. Je recommande ce concessionnaire d’autant plus que j’ai de l’expérience d’achat et de service dans 3 autres concessionnaires Kia de la région, l’expérience a été beaucoup plus avenante chez Bank Street Kia.
Reviewed on July 31, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on August 01, 2024
Sarah Khoury
I had an outstanding experience at Kia on Bank Street when purchasing my new Kia Sportage, thanks to the exceptional customer service provided by Mike Abdallah and Hussein Daoud. From the moment I walked into the dealership, I was greeted warmly and felt instantly at ease. Mike and Hussein were incredibly helpful throughout the entire buying process. They took the time to go through the different models with me and helped me select the perfect color that suited my preferences. Their knowledge and patience were impressive, and I never felt rushed or pressured. The sale went very smoothly, thanks to their professionalism and attention to detail. They ensured that all my questions were answered and that I felt comfortable and confident in my decision. Their transparency and willingness to assist at every step made this car-buying experience truly enjoyable. I highly recommend Kia on Bank Street and specifically suggest asking for Mike Abdallah and Hussein Daoud. Their dedication to excellent customer service is evident, and they made my car purchase a pleasant and memorable experience. Thank you, Mike and Hussein, for your exceptional service!
Reviewed on July 30, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on July 31, 2024
David Hinchey
Great experience purchasing a vehicle here, working with Michael Kingsley has been a pleasure. Very competitive pricing compared to other Ottawa dealers, especially when it comes to not included non-negotiable dealer up charges that don't bring much value but bring up the cost. Have taken my vehicle here for maintenance since 2020 and recommend the shop as well.
Reviewed on July 25, 2024
Congratulations on your new vehicle, David and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on July 26, 2024
Ian Leslie
Ask for Micheal Kingsley when you visit. He did a great job helping us on the test drive and walking ua through the process.
Reviewed on July 20, 2024
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Kia responded on July 22, 2024
Anita Olsen Harper
Michael Kingsley is an excellent communicator, answered my questions, anticipated my qualms based on what I was used to in my old car, a Soul. It was a fun experience overall!
Reviewed on July 20, 2024
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
Bank Street Kia responded on July 22, 2024