Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.5
1,393 reviews
Christina
I had a great experience purchasing my Kia Seltos at Bank Street Kia. The entire process was seamless from start to finish. The team was very knowledgeable and informative, and there was absolutely no pressure to buy anything I didn’t want. Working with Marcos was especially easy, he was very professional and truly exceptional at his job. He took the time to walk me through all the details and made sure I felt comfortable with every step of the process. The showroom was very clean, and everyone was extremely welcoming. Overall, they made what can sometimes be a stressful experience feel enjoyable and straightforward. I would definitely recommend Bank Street Kia to anyone looking for a new vehicle.
Reviewed on March 12, 2026
Elspeth McCulloch
Ali and Mohammed made this experience very positive. They were most patient and knowledgeable. Kudos.
Reviewed on March 12, 2026
Keerthi Vasan
Purchasing my car from Bank Street Kia was a great experience. Randy was very helpful and took the time to clearly explain all the car features and patiently answered all my questions. The Branch Manager was also supportive and ensured everything went smoothly. Both of them guided me through the documentation and purchase process step by step, making it simple and stress-free. Their friendly approach, clear communication, and professional support made my first car buying experience very pleasant. I truly appreciate their excellent service.I would definitely recommend this dealership to anyone looking for a hassle-free car buying experience.
Reviewed on March 09, 2026
Congratulations on your new vehicle, Keerthi! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on March 10, 2026
TIM HONG
Such incredibly kind and perfect service! This time, with the help of Ali, Randy, and Sunny, I purchased my very first car, Sportage. Thanks to their fast, accurate explanations and genuine kindness, I received the best service at Bank Street Kia. Thank you so much!
Reviewed on March 03, 2026
Congratulations on your new vehicle, Tim and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on March 03, 2026
Eugene Vallee
Great Service. Adam was a great help explaining my new 2026 Kia Sportage.
Reviewed on March 02, 2026
Hi Eugene, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on March 04, 2026
Tammy Ethier
Just purchased The Kia K4 And I Absolutely love it , Couldn’t ask for better service, staff is amazing friendly and has all the answers your looking for :) Kia Bank street is the place to go if your looking for your next vehicle Thanks Shihab and Ali
Reviewed on February 21, 2026
Congratulations on your new vehicle, Tammy and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on February 23, 2026
Haisamimsorry
We recently purchased a car and had a great experience. Our salesperson, Markos was very helpful, patient, and knowledgeable throughout the entire process. They made everything smooth and stress-free. Highly recommend!
Reviewed on February 19, 2026
Congratulations on your new vehicle, Haisamimsorry and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on February 20, 2026
Bryan Bernabeu
Amaizing service súper sastisfied all the staff there are awesome 6 stars review you guys are the best !!
Reviewed on February 18, 2026
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on February 19, 2026
Nicole Cacilhas
Had an excellent experience experience with Adam today purchasing a used Honda Civic. He was able to fully accommodate our needs through the process. Everything was seamless despite my personal challenges (arranging transportation from 1hr away). Adam kept communication professional and prompt as needed. We went to look at several other vehicles at other locations that were closer to us and were disappointed. The customer service was excellent at Bank St Kia and the Carfax was clean unlike the other locations. Happy with my purchase and it was an excellent experience! Thanks again!
Reviewed on February 13, 2026
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on February 17, 2026
Sebastien Berger
Markos Habib did a good job showing us the safety report.
Reviewed on February 10, 2026
Thank you, Sebastien. We appreciate the 5 STAR review!
Bank Street Kia responded on February 11, 2026
Liza Khodko
Markos did a stupendous job of getting us a great deal on a used Kia as well as making sure it was in perfect shape upon the timely pick up. Thank you!
Reviewed on February 10, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on February 11, 2026
Alain Nogbou
(Translated by Google) Thank you to Randy for his warm welcome and excellent service. Thanks to him, I was able to fulfill a promise I made to my wife 22 years ago today. Thank you, Randy, and thank you, Ralph. (Original) Merci à Randy pour son accueil et la qualité de son service. Grâce à lui j'ai pu honoré une promesse que j'avais faite à mon épouse depuis notre mariage il y'a 22 ans aujourd'hui. Merci à Randy et merci Ralph.
Reviewed on February 07, 2026
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on February 09, 2026
Justine Brouwer
Great experience at bank street Kia. Mohammed, Ralph and Adam were lovely to work with.
Reviewed on February 04, 2026
Hi Justine, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on February 05, 2026
Maja Zekic
Had a great experience with Hussein, he was super helpful, honest, and made the whole process easy. Highly recommend!
Reviewed on February 01, 2026
Hi Maja, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on February 02, 2026
ZOTOS ALEXANDROS
Mohammed was professional, knowledgeable, and genuinely focused on helping me find the right vehicle — not just making a sale. He took the time to clearly explain every detail, answered all my questions patiently, and made the entire process smooth and stress-free. His communication was outstanding, and he followed through on everything he promised. What really stood out was his honesty and transparency. There was no pressure, just great customer service and real support from start to finish. If you’re looking for a sales consultant who truly cares about your experience, I highly recommend Mohammed. Thank you for making this such a positive car-buying journey!
Reviewed on January 31, 2026
Thank you so much for the amazing feedback, Zotos! We’re thrilled to hear you found our service superb, our team informative, and that you felt well taken care of from start to finish. It means a lot to know you’ll be back for your next vehicle — we can’t wait to welcome you again at Bank Street Kia!
Bank Street Kia responded on February 02, 2026
Elena Kostarelli
We just bought our new car from this dealership and I'm totally lost for words about the exceptional service we have had since the very first day this purchase journey started. Everyone is very knowledgeable, close to the client and very considerate of all customer needs. Mohammed is a person who can run the whole dealership on his own. Super professional,patient and willing to offer his help anytime the client needs it.. Sunny is super knowledgeable,patient and helpful with everything!! Thank you guys!!!
Reviewed on January 31, 2026
Congratulations on your new vehicle, Elena! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Kia was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Kia responded on February 02, 2026
Francis De Souza
Markos was really great! Gave me an amazing deal!
Reviewed on January 30, 2026
Thank you, Francis. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on February 02, 2026
Jaydan Willock
Awesome experience here. Hussein and Marco were great and very helpful and kind! Would recommend.
Reviewed on January 27, 2026
Hi Jaydan, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on January 28, 2026
Kelly Carroll
This was my first time buying a car, and I was very nervous going into it. Adam was patient and kind, taking the time to show me the car and explain everything without making me feel rushed. When I picked up the car, Mohammed went over all the features thoroughly, answered all my questions, and never rushed me. He was very kind and helpful. Overall I had a great experience at Bank Street Kia!
Reviewed on January 26, 2026
Congratulations on your new vehicle, Kelly and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on January 27, 2026
Anand Balaram
Had a great experience with Mohammed. He was punctual, honest and reasonable. Very pleasant to get along with
Reviewed on January 21, 2026
Thank you, Anand. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on January 22, 2026