Reviews

Bank Street Kia

See what our customers have to say about us.

Average score
4.4
1,283 reviews
Daniel Brunet
Purchased a used Kia Soul from this Dealership in September 2025. While we love the car and had a great experience with Hussein in sales, when we were taken to a finance office to sign our purchase agreement, we were heavily pressured by Sunny, the Finance Manager, in a condescending and passive-aggressive manner to purchase an extended warranty on our used vehicle. When we refused and asked him questions about our agreement, he was visibly annoyed and insisted repeatedly that we “should not worry about it” and to “just sign here.” This was a major turnoff to an otherwise excellent purchase experience. This would have been a five-star review had it not been for the finance experience. The car is excellent and Hussein was very knowledgeable and personable in all of our interactions.
Reviewed on September 12, 2025
Mya E
Hussein was fantastic and gave way better customer service than sales people at other dealerships.
Reviewed on September 12, 2025
Thank you, Mya. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on September 12, 2025
joel ekhassa
Service client excellent.
Reviewed on September 11, 2025
Thank you, Joel. We appreciate the 5 STAR review!
Bank Street Kia responded on September 12, 2025
Sheikh Rashid
Sam is a good salesman , very corporate thank you .I bought a car from you.
Reviewed on September 08, 2025
Thank you, Sheikh. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on September 09, 2025
Tonica Simms
I had an amazing experience when getting my Mazda. Visited twice and all the staff were very kind and friendly. Ali was kind and made sure we were comfortable. A special thanks to Hussein who made the process extremely simple and easy! He was very professional, patient and knowledgeable.
Reviewed on September 06, 2025
Hi Tonica, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on September 08, 2025
N/A N/A
Hussein was great. Would definitely recommend him
Reviewed on September 05, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on September 08, 2025
Brooke Ghosn
Really satisfied with my service at bank street Kia lovely staff thanks to Hussein & Ali , there customer service was fantastic! Happy customer & love my new Kia! Thank yous again for the help .
Reviewed on September 04, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 05, 2025
shawn chodat
Great dealer ship. Communicative and fast to respond! Mike was a great help getting me into a new car and working with my budget. Would absolutely reccomend them again!
Reviewed on September 02, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 03, 2025
Ken Johnson
We just bought a Kia Niro from the salesman Mohamed at Bank Street Kia. Mohamed was excellent to deal with – calm, patient, very knowledgable and respectful. We also had a very good experience with Sunny the manger who was also knowledgeable and very pleasant. Can definitely recommend those two guys at Bank Street Kia.
Reviewed on August 30, 2025
Congratulations on your new vehicle, Ken and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on September 02, 2025
Meg Logan
Had a great experience buying a used car! Mike was friendly, knowledgeable, and made the process simple. Highly recommend working with him if you’re looking for a car!
Reviewed on August 29, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on September 02, 2025
Dave Mason
Hussein was the salesperson who helped me and he did an amazing job. He was friendly, professional, and knowledgeable. He respected my time and that I did research before hand on my vehicle of choice. He had the vehicle ready for delivery when I arrived and so the process was very quick and easy. Highly recommend!
Reviewed on August 26, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on August 28, 2025
Rami Hamati
Ali and Mohammed were very friendly, knowledgeable and helped us get the best deal on a brand new Kia Sportage 2026. Highly recommend coming to this location. They will take care of you and find the perfect fit for your needs.
Reviewed on August 23, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on August 25, 2025
Pierre Dion
John was super helpful and made sure we were taken care of!
Reviewed on August 22, 2025
We are happy to know that you have a 5 star experience with us.
Bank Street Kia responded on August 25, 2025
Alexander T.
Thank you John for the help, and helping us a choose a perfect car.
Reviewed on August 22, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on August 25, 2025
Limelight Almonte
John was amazing, very thorough with his info and went above and beyond!
Reviewed on August 21, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on August 22, 2025
Vishal Saini
John and Ali the sales manager were amazing! Thank you for all the help!
Reviewed on August 21, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on August 22, 2025
Salifou Yallou
Reviewed on August 21, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Kia responded on August 22, 2025
Jennifer Joseph
As a person that does her research 1000%, Hussein was able to answer every question I had. I’m extremely happy that this is the experience I got for my first ever car! Thank you so much and thank you to Ralph for all his done too! You guys are the best team anyone could have asked for!
Reviewed on August 20, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on August 21, 2025
Erin Schonbacher
Great experience buying my new car at Bank Street Kia. It was a low pressure experience and Mohammed Albhaisi was very patient and helpful. I was very happy with my trade in value as well. I would highly recommended you go see Mohammed!
Reviewed on August 19, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on August 20, 2025
James Vu
John was professional, knowledgeable, and a pleasure to work with. Ali, the sales manager, was equally helpful and made the entire Kia buying experience smooth and enjoyable.
Reviewed on August 19, 2025
Thank you, James. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on August 20, 2025