After doing extensive research and having not-so-great experiences at other dealerships, my partner and I walked into Bank Street Kia and we were immediately greeted by Mike (Sales Manager). Right away you could tell that the atmosphere was more welcoming as we sat down to go over options for a second car within our budget. Legitimately, there wasn't any secrecy behind pricing; Mike was straightforward about what they had on the lot (some listed online and others not). Hussein joined the team and brought out a couple of options for us to look at. Even being there past closing, they were both super attentive and had a no-nonsense approach to the sale. We settled on a used 2015 Kia Soul that came equipped with a lot of extras, and they went over everything that needed to happen for the Soul to past safety, and what would be included. We took it for a little test drive and after putting down the deposit, we left extremely satisfied with the encounter. Even the following week, they went above and beyond to make sure we had the car in time for a family trip that was previously arranged. They even went the extra step of humouring our son (who is a rabid Real Madrid fan) by chatting soccer and making him feel welcome as well. I wouldn't hesitate to recommend either Hussein or Mike for your car shopping needs. The whole "game" of back-and-forth between Manager and Sales person didn't really happen here. It was a straightforward experience that we were happy to have and would repeat the next time we're in the market for a car. Chapeau, lads. You're doing great work.
Reviewed on May 14, 2025
Crystal Lord
Hussein was very attentive and professional. I would highly recommend him if you’re in the market for a new car!
Reviewed on May 12, 2025
Thank you, Crystal. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on May 13, 2025
Ali Sadeghian
I had a great experience with Connor, a sales advisor at Kia. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to answer all my questions and never made me feel pressured to make a decision. I truly appreciated his honesty and professionalism. If you’re looking for someone who genuinely wants to help, I highly recommend speaking with Connor!
Reviewed on May 06, 2025
Thank you so much for sharing your experience with us. We hope to see you again soon.
Bank Street Kia responded on May 07, 2025
Kim Koa
Awesome service
Reviewed on May 06, 2025
Thank you for the positive review.
Bank Street Kia responded on May 06, 2025
Lidia Kovač
I had a great experience with Connor. He was incredibly helpful and knowledgeable throughout the process. Highly recommend working with him if you’re looking for good customer service!
Reviewed on May 03, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on May 05, 2025
Katarina Kovac
Working with Connor was the best experience we have ever had at any car dealership. He is very knowledgeable and helpful in helping make decisions and weigh out pros and cons that mattered to us. If you are looking to buy a vehicle, working with Connor would make your experience a positive one. Highly recommend!
Reviewed on May 03, 2025
Hi Katarina, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on May 05, 2025
Mohaned Mehemed
Just purchased my first car and couldn’t be happier. I worked with Hussein and had an amazing experience, he wasn’t pushy and worked out a deal for me. Highly recommend asking for Hussein.
Reviewed on May 01, 2025
Congratulations on your new vehicle, Mohaned and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on May 02, 2025
Mohsen
Hussein was one of the best Sales Consultants we have ever dealt with. I Would highly recommend him for all your vehicle needs.
Reviewed on May 01, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on May 02, 2025
Craig Rideout
Had a great experience with Connor. We looked at 4 or 5 different SUV's we were interested in, but settled on the Telluride. One of main reasons was the service we received from Connor.
Reviewed on April 29, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on April 30, 2025
Martin Tessier
Connor took take of us. Very good survive. Polite. Honest. Thanks!
Reviewed on April 29, 2025
Thank you, Martin. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on April 30, 2025
Melinda and Bruce Black
Great experience. Good value for trade. Very knowledgeable salesman.
Reviewed on April 25, 2025
Thank you, Melinda. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on April 28, 2025
ali ahmadi
We had a smooth experience with Conner. Good job!
Reviewed on April 24, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on April 25, 2025
Remi
Hussein from bank street kia, was a pleasure to work, made the transaction seamless. If anyone is looking to buy or sell a car I highly recommend going to see Hussein!
Reviewed on April 23, 2025
Thank you, Remi. We appreciate your feedback and the 5 STAR review!
Bank Street Kia responded on April 24, 2025
Jacinthe Beaupre
Traded my 2021 Telluride for a 2025. Hussein and Mike made the buying experience seamless. Car was clean and ready on time. Definitely enjoying the new wheels.
Reviewed on April 22, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Kia responded on April 23, 2025
Shannon Hayes
It was the best car buying experience I have ever had.
Reviewed on April 17, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Kia responded on April 21, 2025
Twinjays
Connor was fantastic, would buy from him again no problem. Great service all around.
Reviewed on April 15, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Kia responded on April 16, 2025
Glenn Wolfson
Connor Allan was my salesman. He was very knowledgeable and professional and non aggressive. He made the experience very pleasant with very little stress. I would highly recommend Connor if you are in the market for a car. You will not be disappointed! Thanks Connor..
Reviewed on April 15, 2025
Hi Glenn, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Kia responded on April 16, 2025
Michal Podstavek
We bought our very first car in Canada in here and couldn't ask for a better service.
Reviewed on April 15, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Kia responded on April 16, 2025
Deborah Russell
Everyone come see Connor
Reviewed on April 15, 2025
. We appreciate the 5 Star review.
Bank Street Kia responded on April 16, 2025
Thierno Boubacar Balde
Reviewed on April 11, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
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